Which payment methods do you accept?
When do you set up and pack up?
We set up prior to your event time and we pack down after your designated finish time.
What power/water source do I need?
Our castles run on standard 10amp system (normal power socket) and our water slides simply need a standard garden hose connection.
Do you charge a delivery fee?
Delivery fees are documented on our website.
The fee per km is charged both ways.
If we have another event in your area on the same day, the delivery fee is shared.
How clean are your castles?
All our products are industrially cleaned after every event.
Our disclaimer states, no food or drink, silly string, water balloons or acrylic face paints are to be used on the products.
A cleaning fee of $150 applies if castles are soiled upon collection.
Do you have Public Liability Insurance?
If you choose to use one of our supervisors you are covered by our Public Liability Insurance.
If you choose to supervise your event yourself you will be requested to sign our safety disclaimer, terms and conditions and warranty.
What is a BlueCard Supervisor?
The blue card system is a key prevention and monitoring system of people working with children and young people in Queensland. It aims to minimise the risks of harm to children and young people by contributing to the creation of safe and supportive environments, and is founded on the principle that all children have a fundamental right to be protected from harm.